Shipping Policy
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Processing Time
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All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
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We offer free standard shipping on all US orders over $35.
- United States: $3.99 flat rate (7-14 business days)
- United Kingdom, Germany, France: $5.99 flat rate (10-20 business days)
Please note that delivery times may vary due to customs processing, local postal service delays, or peak season volumes.
Tracking Information
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Once your order ships, you will receive a confirmation email with your tracking number. You can track your package online anytime.
Customs & Duties
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The Lucky Thread is not responsible for any customs fees, import duties, or taxes that may apply to your order. These charges are the buyer's responsibility. Please check with your local customs office for more information.
Damages
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The Lucky Thread is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us within 7 days of delivery and we will work with you to make it right.
